Responsible Gaming at 7010 — Play Smart, Play Safe
7010 believes that entertainment is most rewarding when played mindfully and responsibly. This page provides guidelines, self-control tools, and support resources to help you maintain a healthy balance.
Your well-being is our priority.
Our Commitment to Responsible Gaming
7010 takes our social responsibility seriously. We understand that online gaming can be highly entertaining, but it also carries risks when not kept in check. That is why 7010 provides a range of tools and information to help Malaysian users play in a healthy, mindful, and enjoyable way.
Our platform is built not only to deliver the best entertainment experience, but also to ensure users always remain in control. We encourage every user to treat gaming as a form of entertainment — not as a way to earn income or solve financial problems.
Every self-control feature we offer is free and accessible directly through your account settings. If you need assistance, the 7010 support team is available at [email protected].
Know the Signs of Risky Behaviour
Using borrowed money, emergency savings, or funds from family just to keep playing is a serious warning sign.
If you find it difficult to stop playing even when you had planned to, this is a sign that you need to set stricter time limits for yourself.
Using gaming as an escape from stress, anxiety, or personal problems is a sign that professional attention and support are needed.
When gaming starts to interfere with your work, family relationships, or daily responsibilities, it is a clear signal that balance needs to be restored right away.
Continuing to play in hopes of recovering lost money is a dangerous mindset. Every gaming session is independent and has no bearing on previous ones.
Self-Control Tools Available at 7010
7010 offers several self-control tools that users can access directly through their account dashboard. These tools are designed to give you full control over your gaming experience.
Deposit Limit
You can set daily, weekly, or monthly deposit limits in MYR based on your financial means. Limits take effect immediately once set and cannot be increased within 24 hours of any change.
Play Time Limit
Set a daily session time limit to ensure you do not spend too long on the platform. 7010 will send you a reminder when you are approaching your set time limit.
Cooling-Off Period
If you need a break from gaming, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account cannot be used to make deposits or play. This gives you the space to step back and reassess your gaming habits.
Self-Exclusion
For those who feel they need a longer break, our self-exclusion feature allows you to request a temporary suspension of your account. Contact the 7010 support team at [email protected] for assistance with this option.
Protection of Minors
The 7010 platform is strictly for users aged 18 and above. We carry out age verification during registration and reserve the right to request identification documents at any time to confirm user eligibility.
We encourage parents and guardians to install appropriate parental control software on shared devices to prevent access to online gaming platforms. If you suspect a minor has accessed our platform, please contact our support team immediately.
7010 takes this responsibility seriously and will act promptly on any account suspected of being owned or used by an underage individual.
Life Balance and Professional Support
Healthy gaming starts with the awareness that it is a form of entertainment — not a necessity. 7010 encourages users to maintain a healthy balance between gaming and their everyday lives.
Here are some simple guidelines to help you maintain that balance:
- Set a budget and playing time limit before you start, and stick to them without exception.
- Never play when you are feeling stressed, grieving, or emotionally unstable.
- Make sure gaming does not replace social activities, family time, or other meaningful hobbies.
- Treat any money spent on gaming as an entertainment expense — not an investment.
- Take regular breaks and use your downtime for physical activity or active rest.
If you or someone you know needs help with problem gambling, please seek professional support. You can reach out to Malaysia's mental health helpline or speak with a qualified counsellor. The 7010 team can also help connect you with the right resources — contact us at [email protected].
Still Have Questions? We're Here to Help
Visit our FAQ section for more information, or log in to your account to access the available self-control tools.